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Feature Request Tracking

Track Feature Requests
From Every Channel

Capture feature requests from Slack, Discord, Teams, and email. AI deduplicates, formats, and helps you prioritize what to build next.

The Feature Request Problem

60%

of feature requests are lost in chat before anyone acts on them

3x

the same features requested by different people without anyone knowing

0%

of requesters hear back when their idea actually ships

Capture From Everywhere

Meet your team where they already work. No new tools to learn.

Slack

React to messages in any channel. IdeaLift captures the full thread context.

Microsoft Teams

Capture ideas from Teams channels and chats with the IdeaLift bot.

Discord

Works in Discord servers. Great for developer tools and community-driven products.

Email & Portal

Embedded widget and email forwarding for external feedback from customers.

Built for Product Teams

Everything you need to go from raw feedback to shipped features.

Smart Formatting

Raw ideas are transformed into structured feature requests with clear titles, descriptions, and suggested categories.

Automatic Deduplication

AI detects when the same feature is requested multiple times and groups them together, showing true demand.

RICE Scoring

Built-in RICE scoring with optional AI estimation helps you prioritize what to build next based on data, not gut feeling.

Issue Tracker Sync

Approved ideas sync directly to Jira, Linear, or GitHub Issues. No manual ticket creation needed.

Shipped Notifications

When a feature ships, the original requester is automatically notified — closing the feedback loop.

Decision Intelligence

Track why ideas were accepted, deferred, or rejected. Answer "why didn't we build X?" instantly.

Frequently Asked Questions

What is feature request tracking?

Feature request tracking is the process of capturing, organizing, and prioritizing product ideas from customers, team members, and stakeholders. It ensures no feedback is lost and helps product teams make data-driven decisions about what to build next.

How does IdeaLift track feature requests differently?

Unlike traditional tools that require manual data entry, IdeaLift captures feature requests where they naturally happen — in Slack, Discord, Teams, and email. AI formats them into structured tickets and automatically detects duplicates.

Can I prioritize feature requests with RICE scoring?

Yes. IdeaLift includes built-in RICE scoring (Reach, Impact, Confidence, Effort) with optional AI estimation. The Growth tier adds revenue-weighted scoring that factors in customer ARR.

Does IdeaLift replace Productboard or Canny?

IdeaLift focuses specifically on idea capture and intake — the step before prioritization. It complements tools like Productboard by ensuring more ideas make it into your pipeline in the first place. It also syncs directly to Jira, Linear, and GitHub.

How do I get my team to submit feature requests?

IdeaLift removes the friction. Instead of asking people to fill out forms, they just react with an emoji in their normal chat. The barrier to capturing an idea drops to nearly zero.

Start Tracking Feature Requests Today

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