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Documentation/Signal Scoring

Signal Scoring

Intelligent prioritization

Overview

Signal Scoring uses AI to automatically analyze and prioritize your ideas based on multiple factors including customer impact, revenue potential, urgency signals, and strategic alignment. Stop guessing which features to build next.

AI Analysis
Revenue Impact
Urgency Detection
Score Breakdown

Plan Availability

  • Growth plan — Signal aggregation (frequency and recency scoring)
  • Scale plan or higher — Full signal scoring with revenue weighting, RICE scoring, and trend detection
  • Ideas with customer attribution improve revenue signal accuracy

How It Works

Each idea receives a Signal Score from 0-100 based on multiple weighted factors:

25%
Customer Impact
Number and value of customers requesting this feature
25%
Revenue Signal
Total ARR of requesting customers, churn risk indicators
20%
Urgency
Language analysis for urgency indicators and blockers
15%
Frequency
How often this request appears across sources
15%
Recency
When the idea was submitted and last mentioned

Understanding Scores

High (70-100)

Strong signals across multiple factors. Consider prioritizing these ideas for your next sprint or quarter.

Medium (40-69)

Moderate interest with some strong signals. Worth investigating further or combining with related requests.

Low (0-39)

Limited signals or impact. May be worth keeping for future consideration but not an immediate priority.

Using Signal Scores

View Score Breakdown

Click on any idea's signal score to see a detailed breakdown of how it was calculated:

  • Individual factor scores
  • Contributing customers with ARR
  • Urgency indicators detected
  • Related/duplicate ideas

Sort by Signal Score

In your ideas list, sort by Signal Score to see the highest-impact ideas first. Combine with filters for category or status to focus your review.

Configure Weights

Customize how factors are weighted in Settings → Signals:

  • Emphasize revenue if you're revenue-focused
  • Boost frequency for volume-based prioritization
  • Increase urgency weight for fast-paced teams

Best Practices

  • Link ideas to customers to improve revenue signal accuracy
  • Merge duplicate ideas to consolidate signal scores
  • Use signal scores as input, not the final decision - combine with strategic review
  • Review low-score ideas periodically - they may gain signals over time